Yup. Just fixed it.
The problem was a bad path for the Captcha. You’ll need to change your other paths to reflect what I changed for the captcha path.
Thank you so much, Sue.
For future reference, is there any formula for understanding how the server path should look? I’m thrilled that this is working, but not sure how I’m going to avoid the same problem in the future.
For anyone reading this post, Sue fixed my server path in Admin>System Preferences>Captcha Preferences, from
/home/content/(company-private stuff)/(folder name where EE is installed)/images/captchas/
to
/home/content/(company-private stuff)/html/(folder name where EE is installed)/images/captchas/
Thanks again, Sue!