All Current and Legacy Commercial Platforms, Unlimited Help
Whether you’re a freelancer or working in-house, you’re covered for whatever you are working on. There's no limit to the number of support requests you can make, and you're covered whether your projects are on a current platform, like ExpressionEngine 2 or MojoMotor, or a legacy platform, like ExpressionEngine 1.
Included with Your First License
New to EllisLab’s web publishing platforms? You'll start off on the right foot. Three months of EllisLab Support is included with your first purchase.
Silver
- Covers the needs of most
- 1 urgent ticket per month
- Unlimited support tickets
- Unlimited sites covered
Gold
- Designed for small shops
- 2 urgent tickets per month
- Unlimited support tickets
- Unlimited sites covered
Platinum
- A plan for power users
- ∞ better than urgent tickets
- Unlimited support tickets
- Unlimited sites covered
Comes with all plans:
- $249 additional urgent
- Unlimited support tickets
- Unlimited sites covered
- Covers all current and legacy commercial platforms
All Your Projects, Unlimited Help
Whether you’re a freelancer working on a variety of projects or a web designer on a corporate in-house team, you’re covered. And since you’re not limited to the number of support requests you can make, you don’t ever have to worry about running out.
The Specialists
More About EllisLab Support
Covers All Current and Legacy Commercial Platforms
We’ve got you covered whether your projects are on one of our current platforms—like ExpressionEngine 2 or MojoMotor—or a legacy platform—like ExpressionEngine 1.
Quick Resolutions
Each support plan comes with a guarantee on the turnaround time from the moment you send in a request until an EllisLab Customer Advocate first responds. Really urgent matter? No problem.
Private Correspondence
EllisLab Support is handled in private with our expert Customer Advocates. That allows us to provide a quick solution without confusion or loss of privacy.
Included with First License
New to EllisLab’s web publishing platforms? We want to make sure you get started off on the right foot. Three months of EllisLab Support is included with your first license purchase.