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Missing Images Bug
Posted: 07 May 2012 01:09 PM   [ Ignore ]
Joined: 2009-11-11
4 posts

I’m wondering if I just need to upgrade although I certainly don’t need to unless this fixes my problem. I’m currently using the super old ExpressionEngine v 1.6.8. Where there previously bugs where random images wouldn’t display? I seem to only have the issues in Firefox and Chrome.

————
5/8

For the life of me I could not figure out how to reply to this post thread. You can see how certain images do not show on my website. Check out the portfolio http://april-edwards.com/portfolio/category/website_development/ It is. very inconsistent and I can only find that images do not show in Firefox and Chrome (haven’t checked in IE). If you refresh the page, then the images will appear.

I’m currently seeking work and several people are viewing ,my site right now. It hardly seems like a good time to make an upgrade. Since never upgraded EE before I’m not sure what all is involved and if there would be any downtime. I also hate to have to pay for an upgrade.

Thanks,

April

 
Posted: 08 May 2012 10:50 AM   [ Ignore ]   [ # 1 ]   [ Rating: 0 ]
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Joined: 2011-11-25
7174 posts

Hello aedwards,

Welcome to the forums!

Can you tell me a little bit more about what you are seeing?

If this is truly a bug you are running into, then the bug may list a fix. If you think you have found a new bug, we would ask you to upgrade to the latest version before trying to confirm that it’s a bug.

Does that makes sense?

Please let me know a bit more about what you are seeing.

Cheers,

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Recent version: EE 2.5.4 | Forum Module 3.1.10 | MSM 2.1.4 | 2.x Bug Tracker | Version Upgrade

 
Posted: 10 May 2012 11:45 PM   [ Ignore ]   [ # 2 ]   [ Rating: 0 ]
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Joined: 2011-11-25
7174 posts

Hello April,

First, I am really sorry that you ran into this issue with the forums. What a bummer.

I just visited your site and things look great. All images show up. I viewed your source on both pages of the portfolio and all the img tags are complete and the paths are consistent.

You mention that refreshing brings the image back.

This sounds like caching. Either browser, ExpressionEngine or server. Because I see all the images and refreshing several times changes nothing, it might be on your end that you see this. I am at school right now, but when I get home I will check again on a differnt OS and in a few different browsers. I will do that tonight and get back with you.

Please try something for me. When you view the page and the images are missing, view the source. The image tags for the images that are not coming through, what do they look like? Are the paths there?

Please let me know and we can go from there. As I mentioned, I will put some more time in on this around 11:30 PST.

Also, so sorry about the confusion. I do not know what happened to limit your ability to respond. I know that was probably really frustrating. I am on twitter(@shaneeckert) and if something like this happens again, please let me know.

Cheers,

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Recent version: EE 2.5.4 | Forum Module 3.1.10 | MSM 2.1.4 | 2.x Bug Tracker | Version Upgrade

 
Posted: 11 May 2012 01:03 AM   [ Ignore ]   [ # 3 ]   [ Rating: 0 ]
Joined: 2009-11-11
4 posts

THANK YOU SO MUCH!!!!!! That was so crazy just trying to get the forum straight. So when I view the source it does in fact list the correct path and when I view the image path it’s there. I also wanted to note that this is only happening for random images. I’ve attached a screen shot so you can see how this is looking in FF on Mac.

Let me ask you something. If I’m not changing anything (most of the portfolio pieces have been up forever. Also this has been an issue since I first built the site) why would there even be a problem with cache?

 
Posted: 11 May 2012 01:36 AM   [ Ignore ]   [ # 4 ]   [ Rating: 0 ]
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Joined: 2011-11-25
7174 posts

Hi April,

So I am seeing it now. I am on my Mac at home and I see this in FF and Chrome.

I went back to my laptop that runs Linux and viewed it in FF and same thing. VERY random.

I checked the bug DB and I do not seeing anything for 1.6.8 of prior. So probably not a bug.

So your question about cache is a good one. Caching happens on several levels. It’s not browser related because I am seeing it as well. It could be the server, but I cannot do anything about that. So let’s focus on ExpressionEngine.

Do you have caching turned on for the template? It’s not set by default but it may have been turned on at some point. Check your template preferences.

Can you list out all your Add-Ons for me?

Are you using an .htaccess file? If yes, can you please paste that in here?

Please let me know what you find! I may not respond tonight but I will check in on this ticket first thing tomorrow morning.

Thanks April!

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Posted: 11 May 2012 01:45 AM   [ Ignore ]   [ # 5 ]   [ Rating: 0 ]
Joined: 2009-11-11
4 posts

Thank you so much for your help! So appreciated! My EE site lives within a directory called “ee” on a shared Net Sol server. I have this .htaccess file in the main directory

RewriteEngine On
RewriteBase 
/

ReWriteCond %{HTTP_HOST} april-edwards.com
ReWriteCond 
%{REQUEST_URI} !ee/
ReWriteRule ^(.*)$ ee/$1 [L] 

Then I have this one within the “ee” directory where my site lives. I guess its a little redundant.

RewriteEngine On
RewriteCond 
%{REQUEST_FILENAME} !-f
RewriteCond 
%{REQUEST_FILENAME} !-d
RewriteRule 
^(.*)$ /index.php?/$1 [L]

RewriteEngine On
RewriteBase 
/

ReWriteCond %{HTTP_HOST} april-edwards.com
ReWriteCond 
%{REQUEST_URI} !ee/
ReWriteRule ^(.*)$ ee/$1 [L] 
 
Posted: 11 May 2012 01:52 AM   [ Ignore ]   [ # 6 ]   [ Rating: 0 ]
Joined: 2009-11-11
4 posts

I also forgot to mention that my caching is set to off. See screen shot. Thanks again!

 
Posted: 11 May 2012 10:24 AM   [ Ignore ]   [ # 7 ]   [ Rating: 0 ]
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Joined: 2011-11-25
7174 posts

Hi April,

I am suspicious of the .htaccess files. grin

I know your site is live, but would it be possible to remove the .htaccess files for testing?

Here is why I would like to do that. ExpressionEngine is all about being dynamic and watching the URL. When one uses Apache to rewrite URL’s, there can be unwanted side effects. Removing index.php is about the only supported .htaccess config.

If you are not able to move the files aside because you have removed index.php, then can you comment out or remove this line?

ReWriteCond %{HTTP_HOST} april-edwards.com
ReWriteCond 
%{REQUEST_URI} !ee/
ReWriteRule ^(.*)$ ee/$1 [L] 

As always, if you have not backed up in awhile, please do that now. grin

Cheers,

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