I’m the jack of all trades at my work place. We have a website which is powered by Expression Engine. We recently activated a new webcam which we wanted to have a on our website. Our technical company which installed the camera and our webmaster didn’t seem to communicate too well. Basically the webmaster gave the tech ftp access to the website, and then the tech changed the default index.html with a html editor and created havoc with the navigation of the website.
In all the brouhaha, I consulted another web designer who explained what occurred when the tech changed the web database. The webmaster wants to charge us with the time for the repair. I think that by giving our tech the ftp access without explanation, he helped to create the problem. What is the expert’s opinion here?